Skip to main content
Incident response

Reporting a UK data breach

Decision tree for the 72-hour ICO notification, what evidence to keep, and when to also notify the affected individuals.

Under UK GDPR you must notify the ICO of a personal-data breach within 72 hours of becoming aware of it — but only if there's a likely risk to people's rights and freedoms. Notifying everything 'just in case' wastes the regulator's time and yours.

The trickier judgement is when to also notify the affected individuals directly. The bar there is 'high risk', which is judged on the data type, the number of people affected and whether any mitigating controls (e.g. encryption-at-rest with the keys still safe) were in place.

This pillar walks an SMB through that decision tree, what evidence to preserve, and the parallel notifications you may owe to Action Fraud, your insurer and your customers.

Tools that fit this pillar

Free interactive checks you can run right now — no account required.

We're still building out this pillar. In the meantime, the upstream sources below are the canonical reading.

Authoritative sources

We point you at the originals — government, regulator and standards bodies. Bookmark these.

Looking for something else? Browse all guides or jump straight to the tool index.